Last Updated: 11/8/2025
1. Introduction
At Promenucu, we value the privacy of our users. This Privacy Policy explains how we collect, use, share, and protect your personal information.
2. Information We Collect
2.1. Personal Information
When using our services, we may collect the following information from you:
- Name and surname
- Email address
- Phone number
- Business information (restaurant name, address, etc.)
- Payment information (credit card information is processed through secure payment providers)
2.2. Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Page views and site usage statistics
- Cookie data
3. Use of Information
We use the information we collect for the following purposes:
- To provide and manage our services
- To create and manage user accounts
- To provide customer support
- To process payments
- To improve and personalize our services
- To fulfill our legal obligations
- Security and fraud prevention
- To send marketing communications (with your consent)
4. Information Sharing
We may share your personal information with third parties in the following cases:
- Service Providers: For services such as cloud hosting, payment processing, analytics services
- Legal Requirements: To comply with legal processes or protect legal rights
- Business Transfers: In the event of merger, acquisition or asset sale
- With Your Consent: For other situations with your explicit consent
5. Data Security
We use industry-standard security measures to protect your personal information:
- SSL/TLS encryption
- Secure data storage
- Regular security audits
- Access control and authorization
- Vulnerability scans
6. Cookies
Our website uses cookies and similar tracking technologies. For more information about our cookie use, visit our Cookie Policy page.
7. Your Rights
Under the GDPR, you have the following rights:
- To know whether your personal data is being processed
- To request information about your personal data if it is being processed
- To learn the purpose of processing personal data and whether they are used for their purpose
- To know the third parties to whom personal data is transferred domestically or abroad
- To request correction if personal data is incomplete or incorrectly processed
- To request deletion or destruction of personal data
- To object to results against you arising from the analysis of processed data exclusively through automated systems
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purpose of collection or as long as necessary to fulfill our legal obligations.
9. Children's Privacy
Our services are not intended for persons under the age of 18. We do not knowingly collect personal information from persons under the age of 18.
10. Changes
We may update this Privacy Policy from time to time. Changes take effect when published on this page. We will notify you by email of significant changes.
11. Contact
For questions about the Privacy Policy:
- Company: Teori Bilgisayar ve Danışmanlık Hiz.
- Email: privacy@promenucu.com
- Address: Ataköy 9.Kısım B-4 Blok Ataköy Istanbul