Terms of Service

Last Updated: 11/8/2025

1. General Provisions

These Terms of Service govern the use of digital menu services provided by Promenucu ("Platform", "We", "Us"). By using our Platform, you accept these terms.

2. Definitions

  • Platform: Promenucu website and mobile applications
  • User: Business or individuals using the Platform
  • Service: Digital menu creation, management and sharing services
  • Content: All data uploaded to the platform by users

3. Account Creation and Security

3.1. Account Registration

  • You must be 18 years old or a business owner/authorized person
  • You must provide accurate, current and complete information
  • You are obliged to keep account information up to date
  • Each user can only create one account

3.2. Account Security

  • You are responsible for keeping your password secure
  • You are responsible for all activities on your account
  • You must notify us immediately in case of unauthorized access
  • You cannot share your account with others

4. Use of Services

4.1. Permitted Use

  • Creating digital menus for legal commercial activities
  • Creating and sharing QR codes
  • Managing and updating menu content
  • Accessing statistics and analytics

4.2. Prohibited Activities

The following activities are strictly prohibited:

  • Promotion of illegal products or services
  • Sharing misleading, deceptive or false information
  • Attempting to compromise platform security
  • Unauthorized access to other users' data
  • Installing malware or spreading viruses
  • Spam or automated data collection
  • Infringing copyright or intellectual property rights
  • Reverse engineering the platform

5. Content Policy

5.1. User Content

  • You guarantee that the content you upload is legal
  • You must hold all rights to your content
  • You grant a license to upload content to the platform
  • You must avoid uploading inappropriate content

5.2. Content Moderation

We reserve the right to review, reject or remove content uploaded to the platform. If content is found to be contrary to laws or terms of use, your account may be suspended or closed.

6. Pricing and Payment

6.1. Subscription Plans

  • We offer various plans with different features and limits
  • Prices are specified on our website and are subject to change
  • Payment cycles can be monthly or annual
  • All prices include VAT

6.2. Payment Terms

  • Payments are made by credit card or bank transfer
  • Automatic renewal may be active (can be canceled)
  • Account may be suspended if payment is not made
  • Contact our customer service for refund policy

6.3. Cancellation and Refund

  • You can cancel your subscription at any time
  • After cancellation, you can continue to use the service until the end of the current period
  • No charge if canceled during free trial period
  • Refund requests are evaluated and concluded

7. Intellectual Property Rights

  • The platform and all its content is our intellectual property
  • Logos, brands and designs are protected by copyright
  • Unauthorized use, copying or distribution is prohibited
  • Rights to user content belong to you

8. Service Interruptions and Changes

The platform may be temporarily unavailable due to maintenance, updates or technical issues. We try to notify in advance for planned interruptions.

We reserve the right to change our services, features or prices at any time. We inform our users about important changes.

9. Limitation of Liability

  • The platform is provided "as is"
  • We do not guarantee that the service will be uninterrupted or error-free
  • We are not responsible for user content
  • We cannot be held liable for indirect or incidental damages
  • Subject to legal obligations, our total liability is limited to the fee you paid

10. Account Suspension and Termination

We may suspend or terminate your account in the following cases:

  • Violation of terms of use
  • Illegal activities
  • Non-payment
  • Harming other users or the platform
  • Unauthorized access or security breach

11. Dispute Resolution

Disputes arising from this agreement will first be attempted to be resolved through negotiation. If no solution is reached, Istanbul Courts and Enforcement Offices have jurisdiction.

12. Effectiveness and Changes

These Terms of Service become effective when you start using the platform. We may update the terms from time to time. Important changes will be notified by email. Continuing to use the platform after changes means you accept the new terms.

13. Contact

For questions about the Terms of Service:

  • Company: Teori Bilgisayar ve Danışmanlık Hiz.
  • Email: support@promenucu.com
  • Address: Ataköy 9.Kısım B-4 Blok Ataköy Istanbul
Terms of Service | Promenucu